Data Protection & Privacy

U77 Privacy Policy – How We Keep Your Data Safe

Your personal data on u77 is completely confidential. Read this policy for full details — what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
256-bit SSL Encryption
GDPR Compliant
Published in English
🔒
Your Data Is a Trust We Take Seriously

U77 never sells your personal data to third parties. That is our core commitment.

100%
Encrypted
0
Data Sale
24/7
Monitoring
Summary Overview

How u77 Protects Your Privacy

U77 upholds international standards for the protection of your personal data. Six key principles are outlined below.

End-to-End Encryption

Every piece of data you send or receive on u77 is secured with TLS 1.3 and AES-256 encryption. No third party can access it.

TLS 1.3 · AES-256
Secure Data Storage

All user data is stored in encrypted databases. Automatic backups run daily, and unauthorized access is not possible.

Encrypted DB
Data Sale Prohibited

U77 does not sell your personal data to third parties under any circumstances. Your data is never used for advertising or marketing purposes.

Third-Party Free
Two-Factor Authentication

SMS OTP verification is mandatory for login and important transactions at u77, making unauthorized access virtually impossible.

2FA Enabled
Minimal Data Collection

U77 only collects data that is strictly necessary to provide its services. No excessive or irrelevant information is requested.

Data Minimisation
Respecting Your Rights

U77 gives you the right to access, correct, and delete your data. Any request made through our GDPR-compliant process will be fulfilled within 30 days.

GDPR Compliant

1Introduction

Welcome to u77. This Privacy Policy ("Policy") explains how u77 collects, stores, uses, and protects your personal data. u77 firmly believes that your privacy is a fundamental right.

By using u77's website, mobile app, or any other channel, you are deemed to have agreed to this Privacy Policy. Please read it carefully before creating an account.

U77 adheres to international data protection laws, in particular the principles of the GDPR (General Data Protection Regulation). This policy has been written in English to help u77's Bangladeshi members understand it clearly.

In Brief: u77 treats your data as a trust. We never collect more than what is necessary, and your data is never sold under any circumstances.

2What Information Is Collected

U77 collects two types of data — information you provide directly, and information collected automatically.

What You Provide Directly

Data Type When Collected Why It's Needed
Name & Date of Birth At the Time of Registration To verify identity and confirm age
Phone Number At the Time of Registration For OTP and security verification
Email Address At the Time of Registration Account Confirmation & Communication
National ID / Passport KYC Verification Legal Obligations & Security
Payment Details (Mobile Number) On Deposit / Withdrawal Transaction Processing
Address KYC Verification Legal Obligations

Automatically Collected Data

  • IP address and device information (operating system, browser).
  • Information on time spent on the platform, pages visited, and links clicked.
  • Login time, location, and failed login attempts (for security purposes).
  • Log of game history and betting activity.

Please Note: u77 only collects data that is strictly necessary to deliver services, ensure security, and meet legal obligations.

3How Information Is Used

U77 uses the data it collects for the following purposes:

  • Authorized To create accounts, verify identity, and ensure security.
  • Authorized To process deposits, withdrawals, and other financial transactions.
  • Authorized To deliver bonuses, promotions, and personalized offers.
  • Authorized To handle customer support and resolve complaints.
  • Authorized To prevent fraud and meet legal obligations.
  • Authorized To improve platform quality and enhance the user experience.
  • Prohibited Sale to third parties or use for commercial purposes.
  • Prohibited Sending irrelevant advertisements or spam.

4Cookies & Tracking Technologies

U77 uses cookies and similar technologies to ensure platform functionality and improve the user experience.

Cookie Type

  • Essential Cookies: For login sessions, security tokens, and core platform functionality. These cannot be disabled.
  • Functional Cookies: For language preferences, game settings, and a personalized experience.
  • Analytics Cookies: To analyze user behavior and improve the platform.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

Important: u77 does not use cross-site tracking or any third-party advertising trackers.

5Third-Party Partners & Data Sharing

U77 may share data with specific third parties in limited circumstances:

Parties with Whom Data Is Shared

  • Payment Provider: bKash, Nagad, Rocket, etc. — data used solely to process transactions.
  • Game Provider: Evolution, PG Soft, Pragmatic Play — session data required to run games.
  • Regulatory Authority: Providing data to government authorities to meet legal obligations.
  • Security Services: KYC and identity verification providers for fraud prevention.

u77's Commitment: Your information is never shared with any party beyond those listed above. Sharing data with advertising companies or data brokers is strictly prohibited.

6Data Protection Measures

U77 follows the highest industry security standards to protect your data. Below are our key security measures:

  • SSL/TLS 1.3 Encryption: HTTPS is active on every page of the site. All communication between your browser and our servers is encrypted.
  • AES-256 Data Encryption: All sensitive data stored in the database is encrypted.
  • Two-Factor Authentication (2FA): SMS OTP is mandatory for login and high-value transactions.
  • Firewall & DDoS Protection: Multi-layered protection against unauthorized access and attacks.
  • 24/7 Security Monitoring: Our expert team monitors all activity in real time.
  • Regular Security Audits: Regular security audits conducted by third-party specialists.
  • Automatic Backups: Data is backed up daily across three separate servers.

Please keep in mind — no technical measure is 100% foolproof. That's why it's essential to keep your password strong and never share it with anyone.

7Data Retention Period

How long u77 retains your data depends on the type of data and the purpose for which it was collected:

Data Type Retention Period Reason
Account Information For the duration of account activity + 5 years Legal Obligations
Transaction Records 5–7 Years For financial regulations and audits
KYC Documents 5 Years AML/KYC Legal Requirements
Gaming History 3 Years Dispute Resolution & Analytics
Support Chat Logs 2 Years Service Quality Improvement
Cookie Data 30 Days – 1 Year By Cookie Type

Once the retention period ends, data is securely deleted or permanently anonymized.

8Protection of Children's Data

U77 strictly prohibits account registration and use of its services by anyone under the age of 18. u77 does not knowingly collect data from any person under 18.

If we discover that data has been inadvertently collected from anyone under the age of 18, that data will be deleted immediately and the account will be closed.

For Parents: If your child has accidentally created an account on u77, please contact our support team immediately. We will take swift action.

9Your Rights

In compliance with GDPR and international privacy laws, u77 grants you the following rights:

  • Right to Access: You can request to know what data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request the deletion of your data under certain circumstances.
  • Right to Restrict Processing: You may request that your data no longer be used for specific purposes.
  • Right to Data Portability: You can receive your data in a portable format.
  • Right to Object: You may object to certain types of data processing.

To exercise this right, please contact the u77 support team. Your request will be processed within 30 days.

10Policy Changes

U77 reserves the right to update this Privacy Policy at any time. Members will be notified of significant changes via email or platform notification in advance.

The "Last Updated" date at the top of this page changes with every policy update. Continued use of the platform after any changes constitutes acceptance of the revised policy.

11Contact

If you have any questions, feedback, or complaints regarding this Privacy Policy, please get in touch with u77:

Live Chat: available 24/7 in English
Response Time: typically within 48 hours

Learn More FAQ Page View or Terms & Conditions Read.

Your Rights

You Are in Control of Your Data at u77

At u77, you always own your data. You can exercise any of these rights at any time.

Right to Access

You can request a full list of all data u77 holds about you. We will respond within 30 days.

Right to Rectification

Request a correction to inaccurate information. Some details can also be updated directly in your account settings.

Right to Erasure

Upon account closure, all personal data beyond what is legally required will be deleted within the specified timeframe.

Right to Data Export

You can receive the data collected about you in a portable format (JSON or CSV).

Right to Object

You may object to the processing of your data for specific purposes. The option to unsubscribe from promotional and marketing emails is always available.

Right to Restrict Processing

You may request a temporary halt to data processing under certain circumstances.

Play with Confidence

Your Data Is Completely Safe at u77

Got the Privacy Policy? Join u77 and enjoy a fully secure gaming experience.

Licensed & Regulated
256-bit SSL Security
Data Sale Prohibited
Support in English
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